What if my bag is lost?

Concerns & risks

You were trying to start your vacation, but your bag never showed up on the carousel.

Lost bags ruin trips.

Causes & evidence

Report it at the airport and keep receipts. See airline refunds.

What to do

1. File a report before leaving the airport.
2. Keep receipts for essentials.
3. Follow up with the airline.

Common mistakes: Common mistakes: leaving the airport without reporting it. File a report at the airline's baggage office before you leave and get a reference number. Keep receipts for essentials you buy. Ask about the airline's reimbursement policy. Under DOT rules, airlines must refund checked bag fees for significantly delayed bags in many cases. Describe the bag carefully: color, brand, size and any tags or ribbons. Keep your baggage claim tag. Put a name tag with a phone number and email on every bag, plus a copy of your contact info inside in case the outer tag falls off. A tracker tag can help you see where your bag is. Follow up regularly, and ask how long until a delayed bag is considered lost. Many airlines have deadlines for claims, so file quickly.

Speed Man tip: Fees for delayed bags may be refundable under DOT rules.

Wrap-up: Report. Receipts. Follow up.