My airline gave me a voucher. Can I ask for cash?

Concerns & risks

You were trying to get your money back after a canceled flight, but the airline gave you a voucher instead.

Vouchers expire.

Causes & evidence

If the airline canceled or significantly changed your flight, you're entitled to a refund instead of a voucher if you don't travel. See airline refunds.

What to do

1. Decline the voucher.
2. Request a refund in writing.
3. File with DOT if denied.

Common mistakes: Common mistakes: using the voucher before asking. If the airline canceled or significantly changed the flight and you didn't travel, you're generally entitled to a refund under DOT rules. Contact the airline in writing and ask for a refund to your original payment. Keep a record. If refused, file a complaint with DOT. Check the voucher's terms: expiration date, whether it can be transferred, and what fares it can be used for. If you want cash, say so clearly and ask the airline to confirm in writing. Some airlines offer extra value in vouchers to encourage you to take them; that's fine if you'll truly use it. Keep the email trail. Check the DOT's refund page for current rules.

Speed Man tip: Don't accept a voucher if you want cash.

Wrap-up: Refund right. Writing. DOT.