Can I get a refund if my flight is canceled?

Concerns & risks

You were trying to get home on time, but the airline canceled your flight and only offered a voucher for another trip.

Airlines may offer vouchers instead.

Causes & evidence

Under DOT rules, you're entitled to a refund if the airline cancels or significantly changes your flight and you choose not to travel. See airline refunds.

What to do

1. Decline the rebooking or voucher if you want cash.
2. Request a refund.
3. File a DOT complaint if refused.

Common mistakes: Common mistakes: accepting a voucher without knowing your options. Under U.S. Department of Transportation rules, if an airline cancels or significantly changes a flight and you choose not to travel or accept the alternative they offer, you're generally entitled to a refund of the ticket, even if it was nonrefundable. You can ask for your money back to the original payment method instead of a voucher. Be careful not to accept rebooking or a credit if you want a refund, since that may count as accepting the alternative. Check the airline's customer service plan and the DOT's airline customer service dashboard to see what each airline promises, like meals or hotels for controllable cancellations. Keep receipts, and file a complaint with DOT if the airline won't help.

Speed Man tip: Refunds go to the original payment method.

Wrap-up: Cancel = refund. Decline voucher. DOT complaint.